OUR PRICACY POLICY
Type of site : e-commerce
a. The personal data that we will collect
b. Use of collected data
c. Who has access to the data collected
d. Site user rights
e. The site’s cookies policy
Alteys Editions as Data Controller is concerned about the protection of your personal data.
Through this charter, we wish to inform you and respond in full transparency and clarity to your questions about the collection and management of your personal data carried out in accordance with the regulations in force in France and in the European Union.
All information relating to a natural person likely to be identified directly or indirectly is personal data.
Your personal data is collected by:
Whose head office is: 31 rue du Progrès, Montreuil 93100 France
Personal data must be:
a. processed in a lawful, fair and transparent manner with regard to the data subject (lawfulness, loyalty, transparency);
b. collected for specific, explicit and legitimate purposes, and not to be further processed in a manner incompatible with these purposes; further processing for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes is not considered, in accordance with Article 89 (1), to be incompatible with the original purposes (limitation purposes);
c. adequate, relevant and limited to what is necessary for the purposes for which they are processed (data minimization);
d. accurate and, if necessary, kept up to date; all reasonable measures must be taken to ensure that personal data which are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (accuracy);
e. kept in a form allowing the identification of the data subjects for a period not exceeding that necessary for the purposes for which they are processed; personal data may be kept for longer periods as long as they will be processed exclusively for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes in accordance with Article 89 , paragraph 1, provided that the appropriate technical and organizational measures required by the Regulation are implemented in order to guarantee the rights and freedoms of the data subject (limitation of retention);
f. processed in such a way as to ensure appropriate security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures (integrity and confidentiality).
Processing is only lawful if, and insofar as, at least one of the following conditions is met:
a. the data subject has consented to the processing of their personal data for one or more specific purposes; b. processing is necessary for the performance of a contract to which the data subject is a party or for the performance of pre-contractual measures taken at the latter’s request;
c. processing is necessary for compliance with a legal obligation to which the controller is subject; d. the processing is necessary to protect the vital interests of the data subject or of another natural person;
e. the processing is necessary for the performance of a task of public interest or falling within the exercise of public authority vested in the controller;
f. the processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, unless the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular when the affected person is a child.
Users agree that by using our site they consent to:
b. the collection, use and retention of the data listed in this policy.
1/ Personal data we collect
Data collected automatically
When you visit and use our site, we may automatically collect and store information if you:
– Register on the site
– Fill out a subscription form by post
– Send us comments and complaints by any channel (postal mail, email, telephone, social networks). Get in touch with our customer service directly by phone or email
– Take part in a competition
– Take a survey
Data collected can be:
We may also collect the following data when you perform certain functions on our site:
a. personal identification data: first and last name, title, address, date of birth, email, telephone, password, …
b. data on payment information, financial, linked to the means of payment when you place an order on the site
c. data on your account: purchase history, invoice, payment status, number of customers, contract, …
d. browsing data are collected automatically when you visit our site: www.alteyscollections.com, as well as the IP address, the type of browser, the pages viewed, geolocation data or even the purchase history.
Some data may be collected from a third party, if you connect to our site using the features of social networks (Facebook, Instagram, Google, ..), to facilitate access to our services.
No information collected by Alteys Editions will be transmitted to social networks without your consent.
Why we collect and process your data:
For the management of your orders and shipments, returns, after-sales services, follow-up of payments or recovery of unpaid bills.
The data is important to enable you to benefit from the services offered on the Alteys Collections site, in particular for the management of your customer account.
To communicate with you. For any newsletter, news, offers, recommendations, by phone, email, mail or SMS, if you have consented to this option.
It also allows you to participate in contests, surveys and blogs.
We may also transfer your data in encrypted form to service providers for advertising targeting purposes, to send advertisements to people who may be interested in our offers and products. In this case your data will be directly destroyed after the end of the targeting operation by the partner in question.
Analyze statistics and improve the quality of our site, our services and products.
To also meet legal and regulatory obligations.
Who we share personal data with
We may disclose User Data to any member of our organization that they reasonably need to achieve the purposes set out in this policy.
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.
We undertake not to sell or share your data with third parties, except in the following cases:
a. if the law requires it
b. if it is required for any legal proceedings
c. to prove or protect our legal rights
d. to buyers or potential buyers of this company in the event that we seek to sell the company
If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.
2/ How long we store personal data
Alteys Editions retains Personal Data for a period that does not exceed the period necessary for the purposes described in the Personal data that we collect section hereof.
For example, personal information collected for contractual purposes will be retained for the duration of the contract and, depending on the requirements of local law, for a maximum of 10 years after its termination for legal, tax and / or accounting reasons.
On the other hand, Alteys Editions may keep your Data for commercial prospecting purposes up to 3 years after the end of your contract or our last contact, in accordance with the recommendations of the CNIL.
When we have no ongoing legitimate business need to process your Data, we delete or anonymize it.
3/ How we protect your personal data
The Data collected by Alteys Editions is kept in a secure environment. Alteys Editions takes all appropriate physical, technical and organizational measures to ensure the security and confidentiality of the Data in order to protect them against any loss, accidental destruction, alteration and unauthorized access.
However, Alteys Editions does not control all the risks associated with the Internet. As such, you consult the Site at your own risk, and Alteys Editions cannot be held responsible for a security breach that it is unable to remedy.
While we take all reasonable precautions to ensure that our user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
The GDPR specifies that people under the age of 15 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.
Your rights as a user
Under the GDPR, users have the following rights as data subjects:
a. permission to access
b. right of rectification
c. right to erasure
d. right to restrict processing
e. right to data portability f. right of objection
You will find more information on these rights in chapter 3 (art 12-23) of the GDPR.
4/ How to modify, delete or contest the data collected
If you would like your information to be removed or changed in any way, please contact our Privacy Officer here: firstname.lastname@example.org
A cookie is a small file, stored on a user’s hard drive by the website. Its purpose is to collect data relating to the user’s browsing habits. We use the following types of cookies on our site:
a. Functional cookies
We use them to remember any selections you make on our site so that they are saved for future visits.
b. Analytical cookies
This allows us to improve the design and functionality of our site by collecting data about the content you access and hang on to while using our site.
c. Targeting cookies
These cookies collect data on how you use the site and your preferences. This allows us to make the information you see on our site more promotional and targeted to you.
You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
If you have any questions for us, please feel free to contact us using the following:
+33 1 42 18 25 30
31 rue du Progrès, Montreuil 93100 France
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